Terms and conditions
Last Updated: April 27, 2025
Welcome to villamaggieskala.com (the "Site," "we," "us," or "our"). These Terms and Conditions (the "Terms") govern your use of our Site and the services we provide for booking villa holiday rentals. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
2. Damage to Property As the guest, you are responsible for taking reasonable care of the villa and its contents during your stay. You agree to notify us and/or the villa owner or manager immediately of any damage, loss, or breakage that occurs at the property during your occupancy, regardless of whether the damage was caused by you, your guests, or any other person present at the property with your permission. You will be liable for the cost of repair or replacement of any damaged or missing items, beyond reasonable wear and tear. We reserve the right to charge your payment method (or invoice you directly) for such costs. In the event that the security deposit is insufficient to cover the costs of the damage, you agree to pay the outstanding balance promptly upon being notified.
3. Use of the Site Eligibility: You must be at least 18 years old to use our Site and make bookings. By using our Site, you represent and warrant that you meet this age requirement. Account Registration (if applicable): If you choose to create an account on our Site, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized access to or use of your account. Prohibited Conduct: You agree not to use our Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. Prohibited conduct includes, but is not limited to: Uploading or transmitting any viruses, malware, or other harmful code. Attempting to gain unauthorized access to our Site, user accounts, or computer systems. Collecting or harvesting any personally identifiable information from the Site without our consent. Using the Site to transmit spam or other unsolicited communications. Engaging in any activity that could disrupt or interfere with the proper functioning of the Site.
4. Booking Villas Villa Listings: Our Site displays listings of villas available for holiday rental. These listings may include descriptions, photographs, availability calendars, and pricing information provided by the villa owners or managers. While we strive to ensure the accuracy of these listings, we do not guarantee their completeness or accuracy. It is your responsibility to review all details of a villa before making a booking. Booking Requests: When you submit a booking request through our Site, it constitutes an offer to book the specified villa for the dates and price indicated. The booking is not confirmed until you receive a confirmation email from us. Pricing and Payment: The total price for your booking will be displayed on our Site before you submit your booking request. This price may include rental fees, cleaning fees, security deposits (if applicable), and any applicable taxes. We use Stripe to process payments. By submitting a booking request, you agree to pay the total price as indicated. Security Deposits: Some villa owners or managers may require a security deposit. The details of any security deposit, including the amount and the terms for its return, will be communicated to you during the booking process. We facilitate the holding and potential return of the security deposit as per the owner's/manager's instructions, but we are not responsible for any disputes regarding the security deposit. Cancellations and Amendments: Our cancellation and amendment policies vary depending on the specific villa and the owner's/manager's terms. These policies will be clearly communicated to you during the booking process and in your booking confirmation. Please review them carefully before making a booking. Any requests for cancellations or amendments must be submitted through our Site or by contacting us directly. Additional fees may apply for cancellations or amendments.
5. Payments via Stripe We use Stripe, a third-party payment processor, to securely process payments for bookings made through our Site. By making a booking and providing your payment information, you authorize us (through Stripe) to charge the applicable fees to your chosen payment method. You acknowledge and agree that your payment information will be handled by Stripe in accordance with their privacy policy and terms of service. We are not responsible for the security or handling of your payment information by Stripe. You agree to ensure that the payment information you provide is valid and accurate.
6. Contact Information When you provide your contact number and email address during the booking process or when contacting us, you agree that we may use this information to: Communicate with you regarding your booking, including confirmations, updates, and any issues that may arise. Respond to your inquiries and provide customer support. Send you important information related to your stay. With your consent (where required), send you marketing communications about our services and offers. You can opt-out of receiving marketing communications at any time.
7. Intellectual Property The content on our Site, including text, graphics, logos, images, and software, is protected by copyright, trademarks, and other intellectual property rights owned by or licensed to us. You may access and use the content on our Site for your personal, non-commercial use only for the purpose of browsing and booking villa rentals. You are prohibited from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, or selling any content obtained from our Site without our prior written consent.
8. Limitation of Liability To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of our Site, your booking of a villa, or any interactions with villa owners or managers. We act as an intermediary platform connecting you with villa owners or managers. We are not responsible for the condition, suitability, or safety of the villas listed on our Site, nor are we responsible for the acts or omissions of villa owners or managers. Your rental agreement is directly with the villa owner or manager, and any issues or disputes should be resolved directly with them. Our total liability to you for any claim arising out of or relating to these Terms or your use of our Site shall not exceed the total amount you paid to us for the relevant booking. Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
9. Indemnification You agree to indemnify, defend, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: Your use of our Site. Your breach of these Terms. Your booking of a villa. Your interactions with villa owners or managers. Your violation of any applicable law or the rights of any third party.
10. Governing Law and Jurisdiction These Terms and your use of our Site shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Entire Agreement These Terms constitute the entire agreement between you and us regarding your use of our Site and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.
12. Severability If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
13. Changes to These Terms We may update these Terms from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review these Terms periodically. Your continued use of our Site after any changes to these Terms constitutes your acceptance of the revised Terms.
14. Contact Us If you have any questions or concerns about these Terms, please contact us at our: contact page